Making an Appointment
We view an appointment as your commitment to a specific period of time reserved for your treatment. We understand that your time is valuable and pride ourselves in staying on time. To make an appointment, please call our receptionist and let her know why you wish to see the dentist. This will help us allocate the right amount of time and schedule the appropriate care for your visit. If you are unable to keep an appointment, we require 24 hours notice. If you are running late, please call our office as soon as possible. These courtesies allow us to be of service to other patients. If scheduling permits, same day appointments are available. Otherwise, every effort is made to arrange an appointment for you without delay.
Charges for dental visits vary according to the treatment time and complexity of the problem. We try to make your dental care as cost-efficient as possible. One of the measures we have taken to keep costs down is by reducing the expenses of billing. Consequently, we require payment at time of services. If you have insurance, we require the payment of the deductible and our estimate of your co-payment. We will then file your insurance and bill you for any amount the insurance does not pay. We accept Visa, MasterCard, American Express, Discover, cash and personal checks. Also, we have financing plans through a healthcare credit card company that will offer extended payment options.
Facts You Should Know About Dental Insurance
Dental insurance helps patients obtain dental treatment. As dentists, we know that having dental insurance may help pay a portion of your treatment costs. We would like to explain some facts about dental insurance.
Don’t expect dental insurance to pay for everything.
Your insurance company may cover 80% to 100%, but they may have certain allowances, annual maximum and deductible. Most plans cover 100% of routine preventative care and about 50% of major services based on the plan’s pre-established maximum fee allowance. This allowance varies from carrier to carrier.
Know exactly what your dental insurance will cover so that you are not disappointed. Your insurance policy is a contract agreement between the insurance company and whoever is paying for the insurance policy, usually your employer. Our office does not establish co-pay or benefits – that is determined by the insurance company as written in your insurance policy.